‘Make every impression count’

What Is Image Management?

Image Management is the art and science of managing one’s appearance to create powerful first impressions to get more opportunities in life and acquiring necessary soft skills to perform when these opportunities present themselves. It covers the complete spectrum of appearance, behaviour, communication and digital foot print.

Why Image Management?

In today’s competitive marketplace, we need to set ourselves apart online and offline to stand out just to survive. Our personal presentation has never been so important. Research shows that academic education and technical knowledge are not enough to be successful. Having a corporate edge will give you the competitive advantage over others and a winning image.

Naveen Jain quote, “How you make people feel after they meet you is more important than what you say. Their experience with you becomes your business card.”.

Our Practice

Image Concepts uses creative, interactive, effective and fun learning sessions to help your employees create a positive, authentic and professional image that reflects your company’s ethos and position in the market. We help make your first impression your best impression.

Image Concepts is flexible in tailoring specific programs, workshops and seminars to help your company achieve its goals. 





"I've worked with Jennifer over several years as a stylist and personal shopper. Her sense of style is impeccable and she can pick something off the rack that will look amazing, and I would have never thought to pick myself! Whenever I return from a shopping spree with Jennifer, I am showered with compliments by my friends and colleagues, and i'm more than happy to share my secret! Jennifer is easy-going and fun to work with, and I'd highly recommend her."

— Noga Edelstein

Entrepreneur Startup/ Advisor

"Jennifer is a knowledgeable and dynamic speaker. She was engaging and thought provoking, it really made us think about how we judge others and how other judge us through visual presentation."

- Silviya Saikalis

Founder/Silviya Neri

"Jenny is a very competent and knowledgeable styling consultant. She knows her business and has a no nonsense but consultative approach. She is great to work with"

-John Hayson  

Director / H Investments

"Thank you Jennifer for your professional, knowledgeable and inspiring styling session at our women in finance networking event recently. Your styling tips and tricks were well received and well delivered by our guests and I personally appreciated hearing your expert insights on how to dress for an image of success. Thank you again, it was a pleasure working you."


-Lynsey Jackson
Associate Women/Australian Securitasation Forum

"With a few changes happening in my professional and personal life, I was in need of a refresh when it came to image. Jenny and her team thankfully came to the rescue, with insight that allowed me to accentuate my positives. She took into consideration my personal and professional goals, and helped craft a wardrobe that amplified my own confidence, and delivered the right message to my audiences before I spoke a word. I particularly liked that way she was able to take a brief and turn it to reality, and take me to places with colours and style sense which I just would not have gone on my own. She did this in a challenging and focused, but comfortable environment. I would recommend her without question and will be procuring her talent in the future"


-Hamish Switalla
Director Cloud Marketing / VMware

"I found Jennifer to be an astute and stylish branding strategist for those entrepreneurs seeking to create an outstanding first impression. Branding and image go hand in hand, and Jennifer was able to add tremendous value in this domain to the group she presented to. I can highly recommend Jennifer to those seeking to enhance their personal brand and their ability to influence, through creating a professional image of success. "

-Leonard Greis Founder/ Après Vélo

"Jennifer is a fabulous fashion stylist with an impeccable eye for detail. Jennifer regularly helps create my new-look seasonal wardrobe, she understands body shape and the importance of essential clothing pieces. In your home or out shopping Jennifer will guide you, ensuring you present with style and look your absolute best. I have recommended Jennifer to my friends; like me they were highly impressed with Jennifer and her inspiring professional service."

-Tammy Sawyer

Business Supoort Officer/ Department of Justice

"Jennifer is incredibly professional and insightful. She has a wealth of knowledge on personal image and branding. Worthwhile investment for any individual or corporation looking to invest in key talent."


-Sam Said
Partner / Clinch Long Woodbridge




" Over the past ten years I have invested in stylists. I recognise that I am a property expert, not a styling expert, so I outsource. I was recommended to Jennifer Austin and I will absolutely use her again. What a great experience! She has a masterful eye for style, and exposed me to brands that I had never considered and they really worked in with my personal brand. She also had the shop assistants running around on our behalf, so the process was super efficient. Perfect for busy professionals like me. Thanks again "

Chris Gray
Founder, Property Expert /Your Empire


Our Services

Control Your Image & Make Powerful Impression at Every Encounter

Personal Styling

People form impressions of you from the moment they first meet you – even before you say a word!

Download my ebook 'Winning First Impression' and learn how to make a lasting first impression with every person you meet.



Let's Talk!


Image Concepts

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